DELIVERY / COLLECTION LEAD TIMES.

What are your current Lead Times?

In normal times prior to the Covid pandemic we would be working on a lead time of 12-15 weeks approx, but in these very uncertain times you may find our lead times will be longer. We cant publish exact lead times on any of our product pages as the current situation is very fluid and changes daily.

What are you doing to reduce Lead times? 

Last year (2020) we had a major action plan in place which included moving premises, business expansion and reducing lead times, but then came Covid-19 and our plans had to be put on hold. We have completed the move into our brand new premises in Chesterfield but other plans are currently impossible to complete due to the pandemic restrictions imposed by the government and the health and safety executive. Once the restrictions start to ease we will continue the rollout of the action plan. Please be reassured reducing lead times was and still is our top priority.

Why do your products take longer than other companies?

Here at live with wood we don't mass produce products, we don't have stock and only make furniture to order. We like to think of our products as the Ferrari of the furniture world or like a fine wine that takes time but is well worth the wait. We have a team of talented people, most of which are university graduates in furniture design and build, and when you place your order they use raw materials to hand build your furniture just for you.

 

Can I come to the workshop to look around?

We are sorry but we can not allow anybody to visit our workshop unless you are collecting your order at a day and time booked using our electronic booking system. We do hope to allow customers back inside the workshop as soon as it is safe to do so. We are planning having some products on show as well as a unique viewing area where you can see our team making your furniture.

What is the Half Price Click & Collect service?

We realised in 2019 there were a lot of people who wanted to purchase our products but with the delivery cost it meant they were out of their price range, so we decided to introduced a HALF price Click & Collect service.

The way it works is you order your furniture as usual but when you choose to use our Click & Collect you will get a massive 50% discount. Then when its ready we contact you and you collect your order from our Chesterfield premises.

Since we introduced this service its gone viral, we now sell more furniture on our Click & Collect service than we do on our delivery service. Please note because the Click & Collect is so popular there may be longer wait times for your order but it is well worth the wait and remember your getting standard products made in the same way and finished to the same high quality for half price.

So why should I buy from Live with wood? 

If you want amazing solid wood furniture to last a lifetime, built by talented people just for you then we are the company for you. We have built a following of over 80,000 people on social media and featured on National TV and radio by being a friendly, caring, hard working, business.

Just take a look at some of our recent feedback Click Here..

Michael Mellors-Pursglove (Founder and Owner)