Company Name: Live with Wood
Company Address: Unit 6 Ace Business Park, Chesterfield, Derbyshire, S40 2WL, United Kingdom
Website: www.livewithwood.com
By using our website (www.livewithwood.com) and placing an order with Live with Wood, you agree to the following Terms and Conditions. Please read them carefully before using our site or making a purchase.
Live with Wood is a UK-based company offering woodworking supplies and bespoke woodworking services. All transactions, including product purchases and services, are governed by these terms and conditions.
When you place an order with us, you are agreeing to purchase the products or services as described on the website at the time of purchase. We reserve the right to refuse or cancel orders at our discretion.
Bespoke Orders:
For bespoke or custom-made items, we will confirm the details of your order before proceeding with the work. Please ensure that all specifications are correct before confirming your order. Once confirmed, bespoke orders are non-refundable. Any deposit paid on a bespoke order is also non-refundable.
A deposit may be required to initiate bespoke or custom orders. This deposit is non-refundable, regardless of the reason for cancellation or return. If you decide to cancel a bespoke order after the deposit has been paid, you will forfeit the deposit in full. We encourage customers to carefully review all details of a bespoke order before committing to ensure satisfaction with the final product.
All prices on our website are listed in GBP (£) and include VAT at the prevailing rate. Prices are subject to change without notice. Payment must be made in full before we begin processing your order, unless otherwise agreed upon (e.g., for bespoke orders with a deposit).
We accept payment via major credit and debit cards, PayPal, and other methods available on our website.
We offer delivery across the UK. Shipping fees and delivery times will be calculated at the checkout based on your location and the size of the order. Please note that delivery times are estimates and may vary based on stock availability, location, and third-party courier services.
For bespoke orders, the delivery time will be confirmed when the order is finalised, and any delays will be communicated promptly.
For non-bespoke items, you have 14 days from the date of receipt to return the product for a full refund, provided the product is unused, undamaged, and in its original packaging. You are responsible for the return shipping costs.
Bespoke items, including custom-made or personalised products, are exempt from the returns policy and cannot be refunded once production has begun. As noted, deposits on bespoke orders are non-refundable.
All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Live with Wood. Reproduction, modification, or unauthorised use of any material is strictly prohibited without prior written consent.
We are committed to protecting your privacy. Any personal information provided to us is processed in accordance with our Privacy Policy, which can be viewed on our website. By using our website, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
Live with Wood is not liable for any indirect, special, or consequential damages arising from the use or inability to use the products or services provided. Our liability is limited to the value of the goods or services purchased.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. We encourage you to review these terms regularly.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Live with Wood
Unit 6 Ace Business Park, Chesterfield, Derbyshire, S40 2WL
Email: sales@livewithwood.com
Phone: 07483338706
By using our website or purchasing from Live with Wood, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.